Shipping Return policy
SHIPPING
| UAE Delivery Time | 15 working days required for processing, may vary depending on the country |
| International Delivery | 15 working days required for processing, may vary depending on the country |
| Local Returns & Exchanges |
15 working days required for processing, may vary depending on the country |
| International Returns & Exchanges |
15 working days required for processing, may vary depending on the country |
EASY RETURN AND EXCHANGE
How to Initiate a Return:
1. Contact: Email us at trendzbroshop@gmail.com to initiate a return within 5 days of receiving the item.
2. Response Time: Expect a reply within 2 business days to schedule your return pickup.
Return Conditions:
Time Frame: Items should be returned within 5 days of delivery.
Item Condition: Must be in original, unworn, unwashed, and unaltered condition.
Packaging: Return with all original tags, labels, and accessories (like hangers and cover bags).
Refund Details:
Method: Refunds are issued to the original payment method or as store credit.
Processing Time: Allow up to 10 business days for the refund to reflect in your account, depending on your bank or payment service.
Inspection: All returns are subject to inspection. Worn, used, or damaged merchandise will not be accepted.
Immediate Action: Upon receiving your order, please inspect it and contact us if there are any issues (defects, damages, wrong items) so we can make it right.
Rights Reserved
Trendzbro shop reserves the right to refuse returns on items not meeting conditions stated above.